Privacy Policy

Last Updated: October 1, 2026

Eastbrook Trading ("Eastbrook Trading," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide our customers with a curated shopping experience.

Our Services are hosted and powered by Shopify, which enables us to provide our online store and related Services. Shopify may collect and process personal information in connection with your use of our Services. For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.

This Privacy Policy explains how Eastbrook Trading collects, uses, discloses, and otherwise processes your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read and understand this Privacy Policy and the ways in which we collect, use, and disclose personal information as described below.

1. Personal Information We Collect

For purposes of this Privacy Policy, "personal information" means information that identifies you or that can reasonably be linked to you or another individual.

Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

This may include your name, billing address, shipping address, email address, telephone number, and other contact information you provide to us.

Payment and Financial Information

This may include payment card information, financial account information, transaction details, payment method, payment confirmations, and other information necessary to process purchases and payments.

Payment information may be collected and processed by Shopify and/or our payment service providers on our behalf.

Account Information

If you create an account with us, we may collect your username, password, security information, preferences, and account settings.

Transaction Information

We may collect information about products and services that you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.

Communications

When you contact us, such as through customer service or email, we may collect the information contained in your communications with us.

Device and Technical Information

We may automatically collect information about the device and browser you use to access our Services, including your IP address, browser type, operating system, network connection, device identifiers, and other technical information.

Usage Information

We may collect information about how and when you interact with our Services, including pages or products you view, how you navigate our website, and other interactions with our Services.

Where permitted by applicable law, we may also create inferences from the information described above for purposes such as improving our Services, personalizing your shopping experience, preventing fraud, and understanding customer preferences.

2. How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, such as when you create an account, place an order, communicate with us, subscribe to communications, or otherwise provide information to us.

• Automatically through our Services, including information collected from your device through cookies and similar technologies when you browse or use our website.

• From service providers, including companies that provide technology, payment processing, analytics, customer support, hosting, fulfillment, shipping, or other services on our behalf.

• From business partners and other third parties, where permitted by applicable law.

3. How We Use Personal Information

Depending on how you interact with Eastbrook Trading and which Services you use, we may use personal information for the following purposes.

Providing, Personalizing, and Improving Our Services

We may use personal information to:

• Process and fulfill orders.

• Process payments.

• Arrange shipping and delivery.

• Process returns, exchanges, cancellations, and other transactions.

• Create, maintain, and manage customer accounts.

• Remember preferences and shopping activity.

• Provide customer service and support.

• Send transactional notifications relating to your account or orders.

• Personalize and improve your shopping experience.

• Recommend products or services that may be relevant to you.

• Maintain and improve our website, products, and Services.

Marketing and Advertising

Where permitted by applicable law and consistent with your choices, we may use personal information to send marketing, advertising, and promotional communications by email, text message, or other permitted channels.

We may also use information about your interactions with our Services, including products you have viewed, purchased, or added to your cart, to provide advertising or promotional content that may be relevant to you.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or the sharing of information for such purposes.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts.

• Process payments securely.

• Detect, investigate, and prevent fraud.

• Detect or respond to illegal, unsafe, malicious, or unauthorized activity.

• Protect our customers, business, website, and Services.

• Maintain the security and integrity of our systems.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials. We recommend that you do not share your username, password, or other account access information with anyone else.

Communicating With You

We may use your personal information to respond to inquiries, provide customer support, communicate about orders and accounts, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and regulations.

• Respond to valid legal requests or legal process.

• Respond to requests from law enforcement or government authorities.

• Investigate or participate in litigation, civil discovery, or other legal proceedings.

• Enforce our Terms of Service and other policies.

• Protect or defend our rights, property, customers, or Services.

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

These disclosures may include:

Shopify and Service Providers

We may disclose personal information to Shopify and other service providers that perform services on our behalf, such as:

• Payment processing.

• Website hosting and technology services.

• Data storage.

• Customer support.

• Order fulfillment.

• Shipping and delivery.

• Information technology.

• Security and fraud prevention.

• Analytics and business operations.

These service providers may process personal information only as necessary to provide services to us or as otherwise permitted by applicable law.

Advertising and Marketing Partners

Where applicable, we may share personal information with business and marketing partners that help us provide advertising, promotional, or marketing services.

Depending on where you live, applicable privacy laws may give you the right to opt out of certain sharing or processing of your personal information for targeted advertising.

At Your Direction or With Your Consent

We may disclose personal information when you direct us to do so, request that we do so, or otherwise consent to the disclosure.

For example, this may occur when you use a social media feature, third-party login, or another integration that requires information to be shared with the applicable third party.

Affiliates and Corporate Transactions

We may disclose personal information to our affiliates or other entities within our corporate group.

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, sale of assets, reorganization, financing, bankruptcy, or similar transaction.

Legal and Safety Reasons

We may disclose personal information when necessary to comply with applicable law, respond to subpoenas, warrants, court orders, or other lawful requests, enforce our policies, or protect the rights, property, safety, or security of Eastbrook Trading, our customers, our Services, or others.

5. Our Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve its services and to support merchants such as Eastbrook Trading.

Information you submit through our Services may be transmitted to and shared with Shopify and with other third parties that may be located in countries other than the country in which you reside.

Shopify may also provide certain enhanced services that use information obtained from interactions with our store, other merchants, and Shopify. Where applicable, Shopify may process personal information for these purposes independently or as otherwise described in Shopify's applicable privacy documentation.

For information about how Shopify collects, uses, and processes personal information, and for information about privacy choices available directly through Shopify, please review:

Shopify Consumer Privacy Policy

Shopify Privacy Portal

Shopify also provides merchants with privacy and customer-privacy controls that can be configured through the Shopify administration system. SShopify Help Center+1

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate our website, remember preferences, understand how visitors use our Services, maintain security, and support advertising or other functionality.

Some cookies and similar technologies may be necessary for our website to function properly. Other technologies may be used for analytics, personalization, advertising, or other purposes depending on how our Services are configured.

Your browser or device may provide settings that allow you to control or reject certain cookies. Depending on where you live, you may also be presented with additional privacy controls or cookie-consent options.

If you disable certain cookies, some features of our Services may not function properly.

7. Third-Party Websites and Links

Our Services may contain links to websites, applications, or other online platforms operated by third parties.

If you follow a link to a website or service that is not operated or controlled by Eastbrook Trading, you should review that third party's privacy policy, security practices, and terms.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

Information that you voluntarily provide through public or semi-public platforms, including social networking services, may be visible to others and may be used by those platforms in accordance with their own policies.

The inclusion of a third-party link does not necessarily constitute an endorsement by Eastbrook Trading of that website, service, owner, or operator.

8. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law. If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information provided in the Contact section below.

As of the Last Updated date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share," as those terms are defined under applicable law, personal information of individuals under 16 years of age.

9. Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no security system is completely secure or impenetrable, and we cannot guarantee the absolute security of your personal information.

Information transmitted over the internet may not be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, maintain accounts, complete transactions, comply with legal, tax, accounting, or other obligations, resolve disputes, prevent fraud, enforce agreements, and protect our rights.

The length of time we retain information varies depending on the type of information and the circumstances in which it was collected.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:

Right to Access or Know

You may have the right to request information about the personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format and, in some circumstances, request that it be transferred to another organization.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live and applicable law, you may have the right to opt out of certain activities that are legally considered the "sale" or "sharing" of personal information or the processing of personal information for targeted advertising.

Where applicable, you may exercise these choices through the privacy controls provided on our Services.

Global Privacy Control

Where required by applicable law, we recognize the Global Privacy Control ("GPC") signal as a request to opt out of certain sale, sharing, or targeted advertising activities.

GPC is a browser or device privacy signal that communicates a user's privacy preference to websites.

For more information about Global Privacy Control, visit:

Global Privacy Control

Except where required by applicable law, we do not recognize other "Do Not Track" signals transmitted by web browsers or devices.

Marketing Communications

You may opt out of promotional email communications at any time by using the unsubscribe instructions included in our marketing emails.

If you opt out of promotional communications, we may continue to send you non-promotional communications, such as order confirmations, shipping updates, account notices, and other transactional messages.

11. Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, and subject to applicable law and exceptions, you may have additional rights relating to your personal information.

These may include:

• The right to object to certain processing.

• The right to request restriction of processing.

• The right to withdraw consent where we rely on consent as our legal basis for processing.

• The right to lodge a complaint with a relevant data protection authority.

If we rely on consent to process your personal information, withdrawing consent will not affect the lawfulness of processing carried out before your withdrawal.

Where required by applicable law, we will provide additional information regarding the legal basis for processing your personal information.

Shopify also provides information regarding privacy rights and data processed by Shopify through its privacy resources. 

12. Exercising Your Privacy Rights

To exercise a privacy right or submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing a request, as permitted or required by applicable law.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require documentation confirming that you authorized the agent to act on your behalf and may require you to verify your identity directly with us.

We will respond to valid requests within the time period required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. Complaints and Appeals

If you have a concern or complaint about how Eastbrook Trading handles your personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal a decision we make regarding your privacy request or to submit a complaint to the data protection or privacy authority in your jurisdiction.

Residents of the European Economic Area may contact their applicable data protection supervisory authority.

14. International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.

If personal information is transferred from the European Economic Area or United Kingdom to a country that has not been determined to provide an adequate level of protection, we will rely on recognized legal mechanisms for international data transfers, such as Standard Contractual Clauses or applicable UK transfer mechanisms, where required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or regulatory obligations.

When we make changes, we will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this policy.

Where required by applicable law, we will provide additional notice of material changes.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, or if you would like to submit a privacy request, please contact:

Eastbrook Trading
Email: eastbrooktrading18@yahoo.com

For purposes of applicable data protection laws, Eastbrook Trading is the data controller of personal information processed by us, except where another party, such as Shopify, is independently responsible for its processing of personal information.